It's been 1 week since the announcement of the change of date to October 4 (we leave you the link below again). And we put a summary of everything you have asked us in case it can help someone else ☺️
– If the test could not be held on October 4 due to Covid-19, would the registration also be returned? YES
– Within the period that you have opened (until April 30 included) to notify that we cannot/want to participate in the newTo date, do you return all the money? IF YOU PAID EVERYTHING YOU PAID (Registration, 1-day license and cancellation insurance)
– Are you going to open registrations? On May 1 we will know how many places are free and our intention is to cover them, first with the waiting list and then by opening registrations. Of course, first we must see that the de-escalation continues. Although you already know that if it could not be held we would return the money as we have done now.
– From May 1, what is the cancellation policy?
Triathletes who have not requested cancellation in the exceptional return period (April 15-30), we understand that if they want to participate on October 4 and continue to have the same initial cancellation policy, simply extended. In other words, people who contracted cancellation insurance and continue to be registered may request cancellation and cancellation of registration until September 4 (the registration and one-day license would be returned to them). If they do not have it contracted, the 75% until July 4 and the 50% until August 4. (Of course, if it were not held due to Covid-19, everything would be returned)
We put the link to the statement again in case there is any straggler https://cutt.ly/Tt0SdC1
LOTS OF HEALTH AND ENCOURAGEMENT??♀️??
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